FAQ

What methods of payment do you accept? 

All major credit cards are accepted. 

 

If I'm local, can I wave shipping and arrange pick up? 

Yes! Please use contact me for information on this option. 

How should I take care of my jewelry?

Silver, gold or copper-plated chain and beads have a thin layer of gold/silver/copper deposited onto a lead-safe alloy base metal. By avoiding chemicals and water, the jewelry will last much longer, however there is no guarantee that it will last a lifetime. Gemstones are not perfect and may have tiny flaws or inclusions. Please make sure to view all of the photos, unless otherwise noted, they represent the item(s) that you will receive. You can zoom in on any photo to get a very detailed view. 

 

Do you sell your products anywhere else besides the web?

Yes! Check out my EVENTS page for upcoming festivals and boutiques. 

POLICIES

Shipping:

• Items will ship via USPS first-class within 2-3 business days of ordering, unless a holiday falls between. In this case please allow extra days for shipping. Purchases ship USPS First Class. If quicker shipping is wanted, please contact me. 

• To keep your shipping cost low, I only add insurance upon request. Please contact me if you’re interested in adding insurance to your order.

• Buyer takes responsibility for items lost in the mail or shipped to the wrong address due to incorrect shipping information.

• Sales shipped within the state of Arizona will have sales tax of 7.8% applied.

 

Returns:

Returns are accepted within 7 days of the date you receive your order. Returned items must be in original, unused condition. Please ship returns in a padded envelope or insulated box. Shipping fees cannot be reimbursed. Defective jewelry may be returned free of charge. Please ship item(s) back to address on packing slip and please forward shipping confirmation number via email. It is important that we can track the package. Refunds are issued after returned package has been received by us and tracking shows that it has been delivered. Return funds will be returned to the buyer’s account within approximately 48 hours, if there are no other issues to resolve.

Privacy Policy:

• McClimonDesign.com and Wix.com implement a variety of security measures to maintain the privacy and safety of your personal information. When you place orders we use a secure server, with all sensitive/credit information you supply transmitted via Secure Socket Layer (SSL) technology.

• McClimonDesign.com does not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

• If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on December 12, 2016.

• We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

• This online privacy policy applies only to information collected through our website and not to information collected offline.

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